Our Sub-Zero fridge was leaking, and I was worried it would cost thousands to repair. The technician came the same day, identified a cracked valve, replaced it quickly, and the final bill was actually less than the estimate. These guys really know high-end appliances and treat you with respect. Highly recommend.

My Bosch dishwasher suddenly stopped mid-cycle and wouldn’t drain. I called Markovfam and within two hours, a technician was at my apartment. He was professional, explained everything clearly, and even had the part in his van. It was all fixed the same day. So grateful to finally find a service in NYC that’s fast, honest, and doesn’t overcharge.

I had both my washer and dryer (Samsung) acting up at the same time. Markovfam sent a technician who stayed for over 2 hours, tested everything thoroughly, explained what was wrong in plain English, and fixed both units without pushing any unnecessary parts. Felt like I was in good hands from start to finish.

We had an issue with our Bertazzoni oven not heating evenly. Team was incredibly detailed in diagnostics and found a faulty sensor. They ordered the part and came back two days later to install it. Now the oven works perfectly. What impressed me most was the level of communication — I always knew what was happening.

Microwave stopped working out of the blue (Miele). Other companies told me to just replace it, but Markovfam took the time to check the board, found a minor issue, and repaired it on the spot. Saved me hundreds. So rare to find honest techs in the city — will be using only them going forward.

Called them for a Bosch washer that wouldn’t spin. The tech checked everything and found a damaged bearing. They ordered the part, kept me updated, and didn’t charge me for the second visit. Everything was fixed perfectly and the machine runs like new. Professional, efficient, and very fair pricing.

Markovfam helped us with our Wolf stove — burners weren’t igniting. They showed up on time, were super respectful of the kitchen space, cleaned as they worked, and even taught me how to avoid the issue in the future. Service like this is rare these days.

I manage a small café in Manhattan, and when our undercounter fridge went out, I was in panic mode. Markovfam came the same day, diagnosed the issue, and had it running again within hours. No upselling, no excuses — just solid, honest work. They saved me from losing hundreds in ingredients.

My Bertazzoni range had a strange gas smell. Markovfam’s technician arrived within a few hours, tested everything, found a faulty seal, and replaced it safely. I was impressed by how cautious and thorough he was. Now I sleep better knowing the issue’s gone.